“Must” use preferred pronouns.
Employers must use transgender people’s preferred pronouns under the New York City Human Rights Law. The New York City Commission on Human Rights issued new guidelines to protect transgender and gender non-conforming New Yorkers in employment, public accommodations and housing. Under the city’s Human Rights Law, landlords, employers and businesses must refer to transgender people using their preferred pronouns. Transgender people must also have access to bathrooms consistent with their gender identity. The New York City Commission on Human Rights also warns that dress codes can be discriminatory.